Backchannel

Now onboarding beta clients

The last event app you'll ever use.

One WhatsApp conversation replaces the agenda PDF, the FAQ doc, and the support desk. Built chat-first for conferences and corporate events.

Attending an event? Just message your organiser's WhatsApp number.

TC

Tech Connect Live

Business account · online

Attendees message your event's own WhatsApp number

— The problem

Nobody actually opens your event app.

You spend months building it. Attendees download it on the first morning, tap around once, then go straight back to email and WhatsApp. The PDF agenda still wins. We think that's broken.

77%

of event apps are deleted within 30 days

12%

average attendee adoption rate

1 in 4

attendees never download it at all

Backchannel skips the download. Attendees message one WhatsApp number — an app they already open fifty times a day — so engagement isn't a launch-day spike, it's the whole event.

— Product

Built around conversation.

No more apps to download. No more PDFs to scroll. Just chat.

AI event assistant

Trained on your agenda, speakers, FAQs and venue. Attendees get instant, accurate answers. Questions it can't answer go live to your on-call team on WhatsApp, and their reply reaches the attendee and teaches it for next time.

"Where do I park?""When does Sarah speak?""Vegan lunch options?"

Live on-call team

Questions the assistant can't answer go by WhatsApp to whoever is on call. Their reply reaches the attendee and becomes an FAQ.

Embedded agenda & speakers

Drop your live schedule, speakers and sponsors onto any website in timetable, list or card style.

Organiser control centre

Multi-stage timetable, spreadsheet import, clash warnings and a guided setup overview.

Speakers onboard themselves

Share one link. Speakers add their bio and headshot, no account needed. Sponsor links coming soon.

Smart tags & self-building knowledge

Sessions are tagged for recommendations, and every team answer teaches the assistant.

Reminders, headshots & analytics

Attendees get speaker photos and session reminders in chat. You see what they ask in real time.

Explore all organiser features

— Try it

Ask it anything.

This is what your attendees see. Pick a topic and tap a question to watch it answer.

Tap a question to see the assistant answer. "Ask something else" shows what happens when it doesn't know — the question is flagged to the organiser's knowledge base.

TC

Tech Connect Live

Business account · online

— For organisers

Set up an event in minutes, not weeks.

A guided dashboard walks you from blank slate to live event. Tracks, speakers, agenda — all in one flow.

  1. 1Step 1Details
  2. 2Step 2Tracks
  3. 3Step 3Speakers
  4. 4Step 4Agenda
  5. 5Step 5Launch
backchannel.io/admin/events/devcon-25Saved

Name, dates & venue

Event details

Setup 20%

Event name

DevCon '25

Slug

devcon-25

Start date

Oct 14, 2025

Venue

Moscone West · San Francisco

Your event is taking shape

Start your event

Guided setup · Import from spreadsheet · AI-assisted agenda tags

— Setup

Live in three steps.

From spreadsheet to attendee chat — typically under an hour.

Step 01

Import your event

Upload your agenda, speakers and FAQs from a spreadsheet — or build them in the dashboard.

Step 02

Brand your assistant

Tune the voice, colours and knowledge base. Every event gets its own personality.

Step 03

Share your WhatsApp number

Attendees message one number. No app, no password — answers in seconds.

— Compare plans

Pick the plan that fits your event.

Every plan includes the WhatsApp assistant. Upgrade for live ops, your own WhatsApp brand and a complimentary event website.

Features

Essentials

Everything to run one event on WhatsApp

Most popular

Pro

Live ops tools for busy event teams

Premium

Your own brand, website and networking

Organiser tools
Guided event setup and overview
Multi-stage timetable with clash warnings
Spreadsheet agenda import
Speaker sign-up links (no account needed)
Sponsor sign-up linksComing soon
Printable QR table cards, slides and badges
Team managers1Up to 3Up to 3
Embeds and public pages
Embedded agenda (timetable, list, cards)
Embedded speakers and sponsors
Search, filters and 5-minute detail
Your logo, colours and fonts
Complimentary event website
WhatsApp assistant
AI answers from your event content
Speaker headshots in chat
Session reminders by WhatsApp
Dedicated event WhatsApp number
Your own WhatsApp Business accountYour brand name on every message
Attendee networking
Live ops and intelligence
Unanswered question inbox
Live on-call team by WhatsAppReply from your phone, answer goes straight back
Smart session tagging and recommendations
Knowledge base that builds itself from team answers
Analytics and conversation overviewsBasicFullFull + post-event report
Talk to us about plans

Pricing is shared during beta onboarding.

Stop shipping another event app.

Backchannel is the one your attendees actually open — and the last one your team will ever need to set up.

We are taking on a limited number of beta customers.