Now onboarding beta clients
The last event app you'll ever use.
The AI event assistant for conferences, on WhatsApp.
Backchannel is an event management platform for organisers: build your agenda, onboard speakers, manage FAQs and embed your schedule on your website. Attendees then get answers by messaging your event on WhatsApp, with no app to download.
Currently in beta. Tell us about your event and we'll talk through whether it's a fit.
Attending an event? Just message your organiser's WhatsApp number.
Tech Connect Live
Business account · online
Attendees message your event's own WhatsApp number
— The problem
Event apps ask a lot of your attendees.
Many attendees would rather not install another app for a one or two day event. So they fall back to email, PDFs and asking whoever is at the registration desk.
Another download
Attendees are asked to install, sign up and learn a new app for a day or two of use.
Scattered answers
The agenda is a PDF, the FAQs are on a web page, and the real answers sit in someone's inbox.
A busy help desk
The same questions about wifi, parking, rooms and timings reach your team again and again.
Backchannel skips the download. Attendees message one WhatsApp number — an app they already open fifty times a day — so engagement isn't a launch-day spike, it's the whole event.
— Product
Built around conversation.
No more apps to download. No more PDFs to scroll. Just chat.
AI event assistant
Trained on your agenda, speakers, FAQs and venue. Attendees get instant, accurate answers. Questions it can't answer go live to your on-call team on WhatsApp, and their reply reaches the attendee and teaches it for next time.
Live on-call team
Questions the assistant can't answer go by WhatsApp to whoever is on call. Their reply reaches the attendee and becomes an FAQ.
Embedded agenda & speakers
Drop your live schedule, speakers and sponsors onto any website in timetable, list or card style.
Organiser control centre
Multi-stage timetable, spreadsheet import, clash warnings and a guided setup overview.
Speakers onboard themselves
Share one link. Speakers add their bio and headshot, no account needed. Sponsor links coming soon.
Smart tags & self-building knowledge
Sessions are tagged for recommendations, and every team answer teaches the assistant.
Personal agenda, reminders & analytics
Attendees build their own agenda in chat and get reminded before each session. You see what they ask in real time.
— Try it
Ask it anything.
This is what your attendees see. Pick a topic and tap a question to watch it answer.
Tap a question to see the assistant answer. "Ask something else" shows what happens when it doesn't know — the question is flagged to the organiser's knowledge base.
Tech Connect Live
Business account · online
— For organisers
Set up an event in minutes, not weeks.
A guided dashboard walks you from blank slate to live event. Tracks, speakers, agenda — all in one flow.
- 1Step 1Details
- 2Step 2Tracks
- 3Step 3Speakers
- 4Step 4Agenda
- 5Step 5Launch
Name, dates & venue
Event details
Setup 20%
Event name
DevCon '25
Slug
devcon-25
Start date
Oct 14, 2025
Venue
Moscone West · San Francisco
Your event is taking shape
Guided setup · Import from spreadsheet · AI-assisted agenda tags
— Setup
Live in three steps.
From spreadsheet to attendee chat, with hands-on help from us during beta.
Step 01
Import your event
Upload your agenda, speakers and FAQs from a spreadsheet — or build them in the dashboard.
Step 02
Brand your assistant
Tune the voice, colours and knowledge base. Every event gets its own personality.
Step 03
Share your WhatsApp number
Attendees message one number. No app, no password — answers in seconds.
— Compare plans
Pick the plan that fits your event.
Every plan includes the WhatsApp assistant. Upgrade for live ops, your own WhatsApp brand and a complimentary event website.
| Features | Essentials Everything to run one event on WhatsApp | Most popular Pro Live ops tools for busy event teams | Premium Your own brand, website and networking |
|---|---|---|---|
| Organiser tools | |||
| Guided event setup and overview | |||
| Multi-stage timetable with clash warnings | |||
| Spreadsheet agenda import | |||
| Speaker sign-up links (no account needed) | |||
| Sponsor sign-up linksComing soon | |||
| Printable QR table cards, slides and badges | |||
| Team managers | 1 | Up to 3 | Up to 3 |
| Embeds and public pages | |||
| Embedded agenda (timetable, list, cards) | |||
| Embedded speakers and sponsors | |||
| Search, filters and 5-minute detail | |||
| Your logo, colours and fonts | |||
| Complimentary event website | |||
| WhatsApp assistant | |||
| AI answers from your event content | |||
| Speaker headshots in chat | |||
| Personal agenda & session reminders by WhatsApp | |||
| Dedicated event WhatsApp number | |||
| Your own WhatsApp Business accountYour brand name on every message | |||
| Attendee networking | |||
| Live ops and intelligence | |||
| Unanswered question inbox | |||
| Live on-call team by WhatsAppReply from your phone, answer goes straight back | |||
| Smart session tagging and recommendations | |||
| Knowledge base that builds itself from team answers | |||
| Analytics and conversation overviews | Basic | Full | Full + post-event report |
Pricing is shared during beta onboarding.
— Organiser FAQ
Questions organisers ask us
What is an AI event assistant?
Do attendees need to download an app?
Is Backchannel only a chatbot?
What happens when the assistant doesn't know an answer?
Can we start using it today?
Stop shipping another event app.
Backchannel is the one your attendees actually open — and the last one your team will ever need to set up.
We are taking on a limited number of beta customers.